Trusted Domestic Help

Training

Asian woman engaged in furniture cleaning with a duster, indoors, tidy room.

Training

Comprehensive MDW Training System

Maid Management Services Pte Ltd, the trusted name in domestic worker agency services since 1986.

At Maid Management Services, we understand that thorough training is essential for domestic workers to develop the necessary skills for success in Singaporean households.

To maintain our high standards, we’ve established partnerships with accredited training centers in the Philippines, Indonesia, and Myanmar, all licensed by their respective government authorities.

Our Proud Achievements

Celebrating Four Decades of Excellence in Maid Services

Established Agency

Over 40 years of experience in providing reliable domestic help to our clients.

High Retention Rates

Achieving over 70% client retention through dedicated and personalized service efforts.

Comprehensive Database

Access to over 200 screened helpers tailored to meet diverse client requirements.

Expert Sales Team

A knowledgeable team focused on building long-term relationships with clients and helpers.

Our Rigorous Training Process

Selected candidates undergo an intensive 30-day training program at our overseas facilities to ensure they’re well-prepared before arriving in Singapore.Our comprehensive approach includes initial selection, training center transfer, accelerated learning, and final certification from qualified assessors and trainers.

Core Training Curriculum

Language Proficiency: Basic English communication skills essential for Singapore households, using interactive learning with individual headsets for direct trainer interaction, and cultural orientation covering Singapore customs.

Modern Housekeeping: Hands-on training with contemporary household equipment including vacuum cleaners and washing machines, plus maintenance techniques for household furniture and fixtures.

Culinary Skills: Practical training in basic Singaporean cooking techniques, safe operation of kitchen equipment including electric kettles, stoves, and ovens, and food safety practices.

Infant and Child Care: Age-appropriate care techniques for babies and toddlers, child safety fundamentals and emergency responses, and developmental support activities.

Our Cost-Effective Training Approach

We’ve found that conducting training in the workers’ home countries is more efficient and cost-effective than Singapore-based training. This approach provides several advantages:

Familiar Learning Environment: MDWs learn in a cultural context they understand before facing adaptation challenges in Singapore.

Comprehensive Training: Without time constraints, we can ensure thorough coverage of all essential skills.

Work-Ready Arrival: MDWs arrive in Singapore fully prepared to begin work immediately.

Specialized Training: For specialized skills, particularly elderly care, we’ve partnered with Aaxonn Pte Ltd, an Agency for Integrated Care (AIC) approved Caregiver Training Provider.

Our Commitment to Training Quality

We welcome on-site visitations and observations of our training facilities upon request. Our commitment to quality ensures that our MDWs are not only qualified but are the best candidates for your household needs.

Excellence Through Proper Training

Our comprehensive training program ensures that every domestic worker we place is fully prepared with the skills and knowledge needed to excel in their role in your home.

Contact Maid Management Services today to learn more about our training standards and how they benefit your household!

Enquire now

Agency Services

Advance Placement

Advance Placement Scheme for MDW
Maid Management Service is the first batch chosen by MOM to proceed with the Advance Placement Scheme. The Advance Placement Scheme is a pilot programme facilitated by the Ministry of Manpower to enable faster deployment of live-in caregivers. Under this scheme, Domestic Worker Management has the opportunity to bring live-in caregivers to Singapore earlier and assist them in finding a placement with a suitable employer. This scheme will enable faster deployment and better patient-caregiver matches through direct, face-to-face interviews during the selection process.

Caregivers

Deployment of Caregivers
Based on reports, most seniors in Singapore prefer to age at home but need help with daily life or support for health conditions.

We provide personalized and cost-effective healthcare solutions for your elderly loved one at home.

Our caregivers are carefully screened, trained, and equipped with the relevant skills to care for your loved one.
Most of our qualified caregivers are from the Philippines, Indonesia and Myanmar.

Courses

Deployment of New MDW
We are one of the very few agencies appointed by AIC to facilitate MDWs to attend a 2-part training under the Eldercare MDW Scheme:
1. Classroom Training – Before Employment(2days) and
2. Home Based OJT – After Employment(3hrs)

As an appointed agency, we can assist employers to register and apply a government grant ($200/yr) to cover part of the training course.

The Eldercare Foreign Domestic Worker Scheme enables employers to hire a pre-trained MDW who has undergone comprehensive training in eldercare. This ensures the MDW is equipped with the basic skills to care for their loved ones.

Training Topic Includes:
✓ Monitoring of vital signs
✓ Manage senior-related chronic conditions
✓ Communicating with seniors
✓ Assisting with personal care
✓ Helping with daily activities
✓ Administering Basic First Aid

New Helpers

Deployment of New MDW
We provide deployment of new MDW from an approved source country or territory, which includes Indonesia, the Philippines, and Myanmar.

Transferred Helpers

Transfer Domestic Helpers
Transfer Domestic Workers are readily available helpers in Singapore. They are available for face-to-face interviews which give you, the employer, a better gauge and feel of the helper. These Domestic Workers can be deployed in your house typically around 1-2 weeks.

Direct Hire

Direct Hire of MDW
If you plan to rehire your former Domestic Worker back from her country, we can assist you in processing the full documentation until the Domestic Worker arrives in Singapore.

Security Bond

Waiver of Security Bond
Employers are required to place a security deposit of $5,000. The bond is between you (the employer) and the Government of Singapore. The objective of the bond is to ensure that both you and your workers comply with the conditions of the Work Permit.

Work Permit/Insurance Renewal

Work Permit Renewal
Employers are required to renew your helper’s Work Permit before it expires. MOM sends out Work Permit renewal letters 6 to 8 weeks before the permit expires. To ensure that the worker’s insurance package (security bond, medical and personal accident insurance) is complete to facilitate Permit Renewal.

Click here to renew your domestic helper’s Work Permit and Insurance at the comfort of your home!

Airport/Ticket Services

Repatriation/Home Leave
Foreign Domestic workers going on home leave must ensure that their home leave papers are properly processed at the embassy in Singapore before departure. This will help to ensure a hassle-free return from their countries of origin to Singapore. Our service for home leave processing includes guidance or application of waiver of foreign worker’s levy. We also assist employers with the purchases of return air tickets at very competitive rates.

Passport Renewal Services

Passpost Renewal
Employers are required to renew their helper’s passport; this may require endorsement from her home country’s embassy in Singapore. Our team of seasoned professionals will guide you at every step of the way, offering clear documentation and personalized advice. Opt for our services and renew with peace of mind, leaving the complexities and hassles to us.